Derek’s outBOX-November 30, 2020

  1. From the buyer at XX:


Volk customer service is EXCELLENT!

Michael Forbes, our account manager, will do whatever it takes to keep us supplied with boxes. 

A little story, just last week (believe me there are many instances) …

Realized we were not going to receive our order as requested (due to COVID) and about to run out of boxes for our #1 SKU during 4th Qtr. Michael Forbes jumped right in and did EVERYTHING to get us our boxes in time.  He is a tremendous asset to Volk and Mike Schmitt and I are extremely appreciative.  Thank you for the EXCELLENT level of customer service!!  You all rock – THANK YOU!!


  1. I want to remind everyone that masks are required until December 14 whenever you are within 6’ of someone.  We have made it this far without a COVID case so let’s finish 2020 strong.


  1. We are having a special breakfast Company Meeting on Thursday, December 3 at 9:00am and 3:30pm to celebrate the 100% participation in our Community Support Week and to finish off No Shave November.  So, if you are taking part in the beard growing, don’t shave until Kara gets an updated photo of you. 


  1. You may be receiving an email or request to attend a webinar presented by the Association of Independent Corrugated Converters. They have a lot of webinars and we signed up for the “season’s pass” so we can attend as many as we want to attend.  I realize everyone is very busy and the workload these days is significant.  The goal of the webinars is not to throw more at you but to help you enhance your career and be more successful. 

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